Refund policy
To return or exchange an item, here are the rules:
- You gotta do it within 14 days of delivery. Time is of the essence, people!
- The item(s) better be unworn and complete. No missing pieces on the dance floor!
- You can only arrange a return or exchange one time. No encore performances, please!
- Sorry, no refunds for the initial shipping costs. If your order total drops below the free shipping threshold after returning items, we'll deduct the shipping cost from your store credit. It's like a dance move you didn't see coming!
- We'll give you store credit for the sold price of the item(s). It's like getting VIP access to the store!
- Once we receive and inspect the items, we'll issue that sweet store credit. It's like winning the dance-off!
- Oh, and those items tagged with discounts, markdowns, or other seasonal sales? Sorry, no returns or exchanges. It's like a dance move that can't be undone!
Now, for all you international folks, we're sorry to say that we're not quite ready to bust a move with international returns and exchanges. But hey, if you received an incorrect or damaged item, don't sweat it! Just drop us an email at info@trashclubofficial.com, and we'll do our best to make things right. It's like a virtual dance-off with customer service